Have you noticed the recent plethora of different job titles
describing the same job.
Recently I’ve noticed that there are members of the
Passionate Service Squad, or the Fanatical Support Team or there’s even
Happiness Officers. These all used to be
called Support or Help Desk.
On a particular dysfunctional day when I seem to be running
up the down escalator and nothing is going to plan, should I phone the
Happiness Officer and say “go on, make me happy (or sleepy or bashful)”.
If I’m feeling particularly unloved should I contact the
Passionate Service Squad for a bit of tender loving care.
Even the Fanatical Support Team sounds more like ‘rent a
mob’.
When things go wrong I want to be able to phone a Support or
Help line, preferably here in the U.K., I don’t want Passion, Happiness or Fanaticism
I just want good old fashioned Support.
1.
“Life is really simple, but we insist
on making it complicated.”
Confucius
Confucius